City of Melbourne - eRates Registration Portal -

Please register your details to receive your rates notice via email. You will receive this notice to your nominated email address in early August.

Please note, these notices can only be sent to one nominated email address. If there are multiple owners, the notice will be sent to the first listed owner. If you do not register, you will receive your notice in the post.

Assessment number

(include spaces)

Ratepayer name

(exactly as it appears on the first line of your rates notice)

(enter email)

Confirm email

(confirm email)

Mobile number

Important information

The City of Melbourne is committed to protecting your privacy. The personal information you provide will only be used for the purpose of receiving digital rate notices, as well as other directly related purposes. This information will be managed by a third party supplier contracted to the City of Melbourne.

This information will be accessible to technical support of third party supplier and council rates officers. Your information will not be disclosed to other parties without your consent, unless required or authorised by law.

The personal information you provide will be hosted outside of Victoria, in Western Australia. Please be aware that this location may not have privacy protections substantially similar to Victoria. By continuing to register and log into this website, you consent to the collection of your personal information by third party supplier and the transfer of your personal information outside of Victoria. If you do not consent to this, you will not be able to receive rate notices digitally.

For further information please see our link to full collection notice as per below (tailored for digital rates notices).

Read Privacy Policy

change of details

If you need to change your details, you can let us know by visiting melbourne.vic.gov.au/rates and submitting a request through our website, or by calling or emailing us.

key dates/late fees

Pay in full: 15 February 2025.
Pay in four instalments: 30 September 2024, 30 November 2024,
28 February 2025, 31 May 2025.
Pay in 10 instalments: payments deducted from the nominated bank account on the last day of the month from September through to May. June payment will be deducted on 26 June 2025.

Late fees apply: When paying your rates it is essential that Council receives your payment by the due dates, set in option 1 and option 2, as penalty interest will be charged for late payment.
Find out more at melbourne.vic.gov.au/rates

If you wish to access or alter any of the personal information you have supplied to City of Melbourne, please contact us.

Phone	9658 9658
Email	rates@melbourne.vic.gov.au
In person	Melbourne Town Hall 120 Swanston Street, Melbourne 3000 Monday to Friday 7:30am to 5pm